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How to cancel or refund

How to cancel a subscription​

The subscription can be canceled in your AdGuard account. To cancel your subscription:

  1. Go to your AdGuard account.

  2. Select Licenses.

  3. Click Cancel subscription below the subscription you no longer need. Cancel

    The canceled subscription will be valid until its expiry date.

note

Subscriptions purchased on the App Store can be managed in the App Store account or in the device's settings.

How to get a refund​

In accordance with our Terms of Sale, you can get a 100% refund on the AdGuard license key you purchased at https://adguard.com. To get a refund, contact our support team at support@adguard.com and specify the payment option you've used.

A refund may be declined if:

  • A license was purchased more than 60 days ago
  • A license was purchased from a distributor
  • A license was purchased from the App Store
  • You applied for a partial refund for a license key upgrade or renewal