フィルタリングが機能せず、広告がブロックされない

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This article is about AdGuard Mini for Mac, which safeguards only your Safari browser. To protect your Mac entirely, download the AdGuard app

In some cases, filtering may not work and ads may still be displayed even though AdGuard Mini for Mac and the proper filters are enabled. これは通常、Safariのバグが原因でフィルタの更新がうまくいかないときに発生します。

対処法

1. Safariを開きます。
2. 左上のメニューで「Safari」をクリックします。
3. 「環境設定…」→「拡張機能」をクリックします。
4. Clear the checkboxes for AdGuard Mini’s extensions: Custom, General, Other, Privacy, Security, Social, and AdGuard for Safari.
5. Safari を再起動します。
6. Return to Safari → Settings... → Extensions and re-enable the AdGuard extensions.
7. Open AdGuard Mini’s menu.
8. Click Check for updates:
9. Do not close the AdGuard Mini window until the filters are updated.

If this doesn’t help and ads are still not being blocked, please contact our support at support@adguard.com.

If you only have problems with a specific page or website, you can report it directly from the browser: click the AdGuard Mini icon next to the Safari search bar and then click Report an issue.