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How to collect logs in AdGuard Mini for Mac

信息

This article is about AdGuard Mini for Mac, which safeguards only your Safari browser. To protect your Mac entirely, download the AdGuard app

To analyze and diagnose various problems that may occur with AdGuard Mini for Mac, the AdGuard support service may need its log files. 这些文件包含错误和其他软件事件的日志记录。 下面我们简述获取日志文件的方式并在需要的时候反送给我们的客服支持。

如何收集日志记录

  1. Open AdGuard Mini.
  2. Go to Settings, scroll down, and click Export logs.
  3. 选择保存 .zip 文件的位置,然后点击「保存」。

Now you can send this file to support@adguard.com or attach it to your bug report on GitHub.

注意

AdGuard 致力于保护用户的个人隐私。 We strictly follow our Privacy Policy and do not collect any private information about users. 请注意:在将您的日志记录发送给客户支持团队之前,请检查文件,因为它会包含您不想分享的附加信息。 如果其中包含此类个人信息,我们建议您先将其删除。

How to attach your log to a bug report on GitHub

  1. Go to the AdGuard Mini for Mac GitHub repo and click New issue.
  2. Send the log file to devteam@adguard.com. 包括错误发生的时间并附加指向您的问题或其编号的链接(它在标题旁边显示为 #number)。 Alternatively, you can upload the log file to Google Drive and send it to devteam@adguard.com. 将文件链接添加到您的 GitHub 问题.