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Filtering doesn’t work and ads aren’t blocked

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This article is about AdGuard Mini for Mac, which safeguards only your Safari browser. To protect your Mac entirely, download the AdGuard app

In some cases, filtering may not work and ads may still be displayed even though AdGuard Mini for Mac and the proper filters are enabled. This usually happens when something goes wrong with filter updates due to Safari bugs.

How to fix​

  1. Open Safari.
  2. Click Safari in the left upper corner menu.
  3. Click Settings… → Extensions.
  4. Clear the checkboxes for AdGuard Mini’s extensions: Custom, General, Other, Privacy, Security, Social, and AdGuard for Safari. Unchecked extensions
  5. Restart Safari.
  6. Return to Safari → Settings... → Extensions and re-enable the AdGuard extensions.
  7. Open AdGuard Mini’s menu.
  8. Click Check for updates: Update button *mobile
  9. Do not close the AdGuard Mini window until the filters are updated.

If this doesn’t help and ads are still not being blocked, please contact our support at support@adguard.com.

If you only have problems with a specific page or website, you can report it directly from the browser: click the AdGuard Mini icon next to the Safari search bar and then click Report an issue.