Il filtro non funziona e gli annunci non vengono bloccati

info

This article is about AdGuard Mini for Mac, which safeguards only your Safari browser. To protect your Mac entirely, download the AdGuard app

In some cases, filtering may not work and ads may still be displayed even though AdGuard Mini for Mac and the proper filters are enabled. Di solito questo accade quando qualcosa va storto con gli aggiornamenti dei filtri a causa di bug di Safari.

Come risolvere

1. Apri Safari.
2. Fai clic su Safari nel menu nell'angolo in alto a sinistra.
3. Fai clic su Impostazioni… → Estensioni.
4. Clear the checkboxes for AdGuard Mini’s extensions: Custom, General, Other, Privacy, Security, Social, and AdGuard for Safari.
5. Riavvia Safari.
6. Return to Safari → Settings... → Extensions and re-enable the AdGuard extensions.
7. Open AdGuard Mini’s menu.
8. Click Check for updates:
9. Do not close the AdGuard Mini window until the filters are updated.

If this doesn’t help and ads are still not being blocked, please contact our support at support@adguard.com.

If you only have problems with a specific page or website, you can report it directly from the browser: click the AdGuard Mini icon next to the Safari search bar and then click Report an issue.