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How to avoid compatibility problem with FaceTime


This article covers AdGuard for iOS, a multifunctional ad blocker that protects your device at the system level. To see how it works, download the AdGuard app

It turned out that Full-Tunnel mode might interfere not only with compatibility with other VPN applications, but also with FaceTime.

Some users have encountered the problem that FaceTime does not work on the device when the AdGuard app for iOS is in Full-Tunnel mode.

It is likely but not guaranteed that FaceTime will work when AdGuard is in Full-Tunnel mode without VPN icon because it is also incompatible with other VPN apps and unstable.

If you want to use FaceTime and make sure that video/audio calls don't stop working, use Split-Tunnel mode.

Tunnel mode screen *mobile

To enable it, follow the instructions:

  1. Go to AdGuard for iOS SettingsGeneral settings.
  2. Enable Advanced mode and go to the Advanced settings section that appears right after.
  3. Open Tunnel mode and select Split-Tunnel.

Done! Now there should be no problems with FaceTime compatibility.