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How to collect logs in AdGuard for Safari

info

This article is about AdGuard for Safari, which safeguards only your Safari browser. To protect your entire device, download the AdGuard app

To analyze and diagnose various problems that may occur with AdGuard for Safari, the AdGuard support service may need its log files. These files contain records of errors and other software events. Below are brief instructions on how to collect logs and send them to support if necessary.

How to collect logs​

  1. Open AdGuard for Safari app.
  2. Scroll down and click Export logs.
  3. Choose a location to save the .zip file and click Save.

Now you can send this file to support@adguard.com or attach it to your bug report on GitHub.

note

AdGuard is committed to protecting your privacy. We strictly follow our Privacy Policy and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.

  1. Open the AdGuard for Safari GitHub repo and click New issue.
  2. Send the log file to devteam@adguard.com. Include the time of the bug and attach a link to your issue or its number (it appears as #number next to the title). Alternatively, you can upload the log file to Google Drive and send it to devteam@adguard.com. Add the file link to your GitHub issue.