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How to export logs from the background page

Exporting logs from the background page in the extension​

Chrome 浏览器​

  1. Open AdGuard Browser Extension and, if possible, repeat the actions that led to the error. Note the exact time when the error occurred.

  2. Navigate to chrome://extensions.

  3. Enable Developer mode.

    Developer mode *border

  4. Click background.html.

    Background *border

  5. Open the tab Console.

    The Console tab *border

  6. Open the context menu and select Save as….

    Save as *border

Firefox 浏览器​

  1. Open AdGuard Browser Extension and, if possible, repeat the actions that led to the error. Note the exact time when the error occurred.

  2. Navigate to about:addons.

  3. Click Debug Add-ons.

    Debug Add-ons *border

  4. Click Inspect.

    Inspect *border

  5. Go to the tab Console.

    Console *border

  6. Click Save all Messages to File.

    Save *border

Sending logs​

AdGuard 致力于保护用户的个人隐私。 We strictly follow our Privacy Policy and do not collect any private information about users. 请注意：在将您的日志记录发送给客户支持团队之前，请检查文件，因为它会包含您不想分享的附加信息。 如果其中包含此类个人信息，我们建议您先将其删除。

Now that you have collected the logs, please follow these steps to submit them to our development team:

  1. Report the bug on GitHub.
  2. Send your archive with logs and playback time to devteam@adguard.com and add a link to your GitHub issue. You can also upload the archive to Google Drive and add the link to it instead of attaching the file.