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How to cancel or refund

Wie man ein Abonnement kündigt​

Das Abonnement kann in Ihrem AdGuard-Konto gekündigt werden. To cancel your subscription:

  1. Go to your AdGuard account.

  2. Select Licenses.

  3. Click Cancel subscription below the subscription you no longer need. Abbrechen

    Das gekündigte Abonnement bleibt bis zu seinem Ablaufdatum gültig.

Hinweis

Subscriptions purchased on the App Store can be managed in the App Store account or in the device's settings.

So erhalten Sie eine Erstattung​

In accordance with our Terms of Sale, you can get a 100% refund on the AdGuard license key you purchased at https://adguard.com. To get a refund, contact our support team at support@adguard.com and specify the payment option you've used.

A refund may be declined if:

  • A license was purchased more than 60 days ago
  • A license was purchased from a distributor
  • A license was purchased from the App Store
  • You applied for a partial refund for a license key upgrade or renewal