Compatibility with other VPN-based services
What is the problem?
It's important to know that Android OS doesn't allow two VPNs to run at the same time. Some VPN services can work as outbound proxies, and in such cases it is possible to run them alongside AdGuard. Check out our manual for such services.
Another way to make AdGuard compatible with a VPN-based app is to switch it to a HTTP proxy filtering mode. This method works ONLY for rooted devices! To switch between filtering modes, go to Menu → Settings → Network → Filtering method.
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Please contact support
The problem you’ve encountered needs further investigating.
Please email support@adguard.com. Our support engineers will get back to you as soon as possible.