Menu
EN
Support
AdGuard Support Center FAQ AdGuard for macOS Application malfunctioning Conflict with VPN or antivirus

Conflict with VPN or antivirus

If you encounter problems in simultaneous work of AdGuard and your antivirus or VPN software, try doing the following:

You can add antivirus to exclusions in AdGuard Preferences. Press AdGuard icon in the menu bar → Settings icon → Preferences... → Network → Applications, find your antivirus app in the list and uncheck it.
If you are on macOS Big Sur and use an antivirus or a VPN alongside AdGuard, follow the instructions from a dedicated article in our Knowledge Base.

Technical support:

support@adguard.com
Responsible disclosure
Downloading AdGuard To install AdGuard, click the file indicated by the arrow Select "Open" and click "OK", then wait for the file to be downloaded. In the opened window, drag the AdGuard icon to the "Applications" folder. Thank you for choosing AdGuard! Select "Open" and click "OK", then wait for the file to be downloaded. In the opened window, click "Install". Thank you for choosing AdGuard!
Install AdGuard on your mobile device