Protection doesn't start
AdGuard window is opened, but protection switch won't work, so you can't enable the application.
Follow steps below:
Close and restart the app. If it doesn't work, please uninstall and then reinstall AdGuard by following the instruction from this article.
If you have macOS Big Sur, follow the instruction from this Knowledge Base article.
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Wow!
The problem you encountered doesn't seem to have a typical solution. Please contact the support team by sending a message to support@adguard.com, our support engineers will reply to you as soon as possible.
Installation
You can install AdGuard for Android only manually. Google prohibits distribution of network-level ad blockers via Google Play, i.e. apps that block commercials in other apps. You will find more information about Google restrictive policy in our blog.
To use the app on your mobile device, you will need to do the following.
First of all, allow installing apps from unknown sources in your device’s OS settings. For this you will need to:
For Android 8 or newer: tap on the downloaded AdGuard APK file and then on Install. If installation from your browser is not allowed, you will see a screen informing you about it. From this screen tap on Settings → Allow from this source → Back → Install.
Instruction for old Android versions
For Android 7: give the browser access to the repository. Then agree to download APK format. Open the downloaded file and install AdGuard.
For Android 6: open Settings, then select Additional settings in System & Device. Switch on Unknown sources and press OK in the system warning window.
(Please note that the path towards these settings may differ depending on a device).
For Android 5: open Settings, then select Security in the Personal section. Switch on Unknown sources and press OK in the system warning window.
You can now install the app on your device. You will see the request to save the downloaded file. Press OK.
When the download is complete, the system will ask you if you want to install the AdGuard app. Press Install.
Wait for the installation to complete and press Done.
AdGuard is now installed on your device. You can launch the app by pressing its icon in the list of installed apps.
