AdGuard Support Center FAQ AdGuard for macOS Issues with license key or subscription

Issues with license key or subscription

What exactly is the problem?

I can't activate AdGuard with my license key
I want to activate AdGuard on a new device or on a device with a reinstalled OS
License key disappeared from my account or didn't appear there after the purchase

Other

Downloading AdGuard To install AdGuard, click the file indicated by the arrow Select "Open" and click "OK", then wait for the file to be downloaded. In the opened window, drag the AdGuard icon to the "Applications" folder. Thank you for choosing AdGuard! Select "Open" and click "OK", then wait for the file to be downloaded. In the opened window, click "Install". Thank you for choosing AdGuard!

Install AdGuard on your mobile device

Issues with license key or subscription

What exactly is the problem?

Please contact support

Technical support:

1. Allow downloading

Installation permissions

Note for Samsung users with One UI 6 (Android 14) and newer

2. Install the app

3. Launch the app